2020 repre­sents a pivo­tal year for the insu­rance indus­try and will mark an impor­tant struc­tu­ral change in demand, sup­ply and the way insu­rance poli­cies are dis­tri­bu­ted. The violent impact of the glo­bal health emer­gen­cy is the rea­son why the struc­ture of the Annual Report publi­shed by CESIA — Cen­tro Stu­di Inter­me­dia­zione Assi­cu­ra­ti­va — changes this year

CESIA is an ins­ti­tu­tion crea­ted by CGPA Europe to pro­mote the pre­ven­tion of pro­fes­sio­nal indem­ni­ty risks. It is inten­ded to bring toge­ther inter­me­dia­ries, insu­rance com­pa­nies, but also Ita­lian regu­la­tors, uni­ver­si­ty pro­fes­sors and magis­trates around the issue of good pro­fes­sio­nal prac­tice and the pro­fes­sio­nal indem­ni­ty of insu­rance inter­me­dia­ries. CESIA’s work, which is the sub­ject of public mee­tings and publi­ca­tions, has led to the emer­gence of prac­ti­cal solu­tions desi­gned to reduce the risk of claims and contri­bute to streng­the­ning the pro­fes­sio­na­lism of intermediaries.

The fourth edi­tion of the annual report, which will be pre­sen­ted during a webi­nar sche­du­led for Mon­day 28 Sep­tem­ber, will be main­ly devo­ted to the events of the cur­rent year and not, as usual, to a stu­dy dedi­ca­ted to the past year.

The publi­ca­tion will be pre­sen­ted in digi­tal for­mat and sent to regis­te­red par­ti­ci­pants. It will contain an in-depth ana­ly­sis of the impact of Covid-19 on the insu­rance media­tion sec­tor, its conse­quences and the solu­tions pro­po­sed by insu­rance com­pa­nies to deal with this unpre­ce­den­ted cri­sis. The pro­tec­tion needs of indi­vi­duals and com­pa­nies will be high­ligh­ted, as well as the busi­ness oppor­tu­ni­ties avai­lable to agents and bro­kers as their risk pro­file evolves.

The fourth edi­tion of the Annual Report will the­re­fore be devo­ted to a stu­dy of this theme with pre­sen­ta­tions by Mas­si­mo Michaud, coor­di­na­tor of CESIA ; Andrea Dal­la Vil­la, CGPA Europe claims mana­ger ; Pro­fes­sor Sara Lan­di­ni (Covid-19 and ade­qua­cy of pro­ducts in Non-Life busi­ness) and Pro­fes­sor Pier Pao­lo Mara­no (EIOPA gui­de­lines and inter­me­dia­ries : the impact on Life insu­rance), both mem­bers of the Scien­ti­fic Com­mit­tee of CESIA.

The Annual Report will also contain a sec­tion dedi­ca­ted to the lia­bi­li­ty of insu­rance inter­me­dia­ries for the inten­tio­nal mis­con­duct of their employees, as well as a report on the acti­vi­ty conduc­ted by CESIA in 2019, pre­sen­ted by Mas­si­mo Michaud.

Euro­pean Obser­va­to­ry on Insu­rance Inter­me­dia­ries : the seventh edi­tion is coming soon

The second event pro­po­sed by CGPA Europe this autumn is the seventh edi­tion Euro­pean Obser­va­to­ry on Insu­rance Intermediaries.

The Obser­va­to­ry’s pre­sen­ta­tion date is set for Thurs­day, Octo­ber 22nd, and will also take place in the form of a webinar. 

The pre­sen­ta­tion of data on the demo­gra­phic evo­lu­tion of inter­me­dia­ries and their per­for­mance in Life and Non-Life sec­tors will be accom­pa­nied by a stu­dy on the use of social media by insu­rance agents and bro­kers, as will high­light how this chan­nel plays a cen­tral role in the deve­lop­ment of busi­ness and cus­to­mer rela­tions. This stu­dy is car­ried out by the Boc­co­ni Uni­ver­si­ty Obser­va­to­ry on the Insu­rance Mar­ket, hea­ded by Patri­zia Contaldo. 

The webi­nar will end with a round table dis­cus­sion, mode­ra­ted by Maria Rosa Alag­gio, Direc­tor of Insu­rance Connect, with the par­ti­ci­pa­tion of repre­sen­ta­tives of agents’ and bro­kers’ associations.